Email ROI Benchmarks
Email remains the highest-ROI marketing channel by most measures — averages $36 return per $1 spent (Litmus). But this varies wildly by list quality and campaign type.
Typical Benchmarks
| Metric | Good | Excellent |
|---|---|---|
| Open rate | 20–25% | 30%+ |
| Click rate (of opens) | 2.5–5% | 8%+ |
| Click rate (of sends) | 0.5–1.5% | 2.5%+ |
| Conversion (of clicks) | 5–10% | 15%+ |
| Revenue per subscriber | $1–3/mo | $5+/mo |
Formulas
- Open rate = Opens ÷ Sent × 100
- Click rate = Clicks ÷ Sent × 100
- Conversion rate = Conversions ÷ Clicks × 100
- Revenue = Conversions × AOV
- ROI = (Revenue − Cost) ÷ Cost × 100
- Revenue/subscriber = Revenue ÷ Sent
What Actually Drives ROI
- List quality — 1,000 engaged subscribers > 50,000 cold ones.
- Segmentation — segmented campaigns lift revenue 30–60%.
- Send frequency — cadence that matches audience intent.
- Deliverability — infrastructure, authentication (SPF, DKIM, DMARC), reputation.